At Jamie Creek Coaching & Fitness, we value your time and are committed to providing the highest quality service. To ensure fairness and availability for all clients, we have established the following cancellation policy:

Session Cancellations

• Notice Requirement: Clients must provide at least 24 hours’ notice to cancel or reschedule any session (including personal training, coaching, or classes).

• Late Cancellations: Cancellations made less than 24 hours before the scheduled session will be charged 100% of the session fee.

• No-Shows: Clients who do not attend a scheduled session without prior notice will also be charged 100% of the session fee.

Group Sessions

• Group Classes

  • Space is limited in group classes. Please cancel at least 12 hours in advance to allow others the opportunity to join.

  • Late cancellations or no-shows for group classes may result in a loss of class credit or a late fee, depending on your membership or package.

Emergencies

• We understand that emergencies happen. At our discretion, we may waive the cancellation fee in genuine emergencies. Please contact us as soon as possible.

Repeated Cancellations

• Frequent late cancellations or no-shows may result in suspension or termination of your booking privileges.

Thank you for your understanding and cooperation. Our goal is to provide a structured and respectful environment that supports your health and fitness journey.